At jili16, your privacy matters. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have as a player in the Philippines. Please read this page carefully before registering or using our platform.
This Privacy Policy applies to all players and visitors who access the jili16 platform, whether through a mobile browser or any other device, from anywhere in the Philippines. It covers the personal information we collect when you register an account, make deposits or withdrawals, place bets, contact our support team, or simply browse our site. We are committed to handling your data responsibly and in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. This policy is written in plain Philippine English so that every Filipino player can clearly understand their rights and our obligations. If you have any questions about how your data is handled, you are welcome to reach out to our support team at any time using the contact details provided at the bottom of this page.
When you register on jili16, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect identity verification documents when required by our Know Your Customer (KYC) procedures, such as a government-issued ID or proof of address, to comply with anti-money laundering regulations applicable in the Philippines. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, session duration, and pages visited — this helps us keep the platform secure and improve your experience. Transaction records, including deposit amounts, withdrawal requests, and betting history, are stored as part of your account activity and are necessary for financial compliance and dispute resolution. We do not collect sensitive personal information beyond what is strictly necessary to operate your account and meet our legal obligations under Philippine law.
The personal information we collect is used primarily to create and manage your jili16 account, process your deposits and withdrawals in Philippine pesos, verify your identity, and provide you with access to our sports betting, live casino, and bingo services. We use your contact details to send you important account notifications, security alerts, and responses to your support enquiries — we do not send unsolicited marketing messages without your consent. Technical and usage data helps us monitor platform performance, detect suspicious activity, prevent fraud, and ensure that our services remain stable and secure for all Filipino players. We may use aggregated, anonymised data for internal analytics and product improvement purposes, but this data cannot be used to identify any individual player. All processing of your personal data is carried out on a lawful basis, either because it is necessary to fulfil our contract with you, to comply with a legal obligation, or because you have given us your explicit consent.
jili16 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is a firm commitment we make to every player on our platform. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers, but only to the extent necessary and under strict data processing agreements that require them to protect your information. In certain circumstances, we may be required by law to disclose your personal data to Philippine government authorities, regulatory bodies, or law enforcement agencies — we will only do so when legally obligated and will inform you where permitted by law. If jili16 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We never share your data with other online gaming platforms or third-party advertisers without your explicit consent.
We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your login credentials, payment details, and personal information are protected in transit. Access to personal data within our organisation is strictly limited to authorised personnel who need it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. Technical and usage data is retained for a shorter period and is regularly reviewed and purged in accordance with our internal data management procedures. If you request the closure of your account, we will cease active processing of your data for marketing or platform improvement purposes, but we will retain the minimum information required to comply with our legal obligations. Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information in your account. You also have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe that your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team by email at [email protected] and we will respond within a reasonable timeframe. We are committed to making it straightforward for every Filipino player to understand and exercise their data rights.
jili16 uses cookies and similar tracking technologies to ensure that our platform functions correctly, to remember your preferences, and to analyse how players interact with our site so that we can continue to improve the experience. Essential cookies are necessary for the platform to operate and cannot be disabled — these include session cookies that keep you logged in and security cookies that help protect your account. We may also use analytics cookies to collect aggregated, anonymised data about how players navigate the platform, which pages are most visited, and where technical issues occur. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites outside of the jili16 platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer to players in the Philippines. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email or through a notice on the platform. We encourage you to review this policy periodically so that you remain informed about how we are protecting your personal information. Your continued use of the jili16 platform after any changes have been posted constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team. For any questions about this policy or your data rights, please visit our FAQ page or contact us directly at [email protected].
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